frequently asked questions

How do I get into the vehicle?

When you join, you are issued a Vehicle Access Card. (It's about the shape and size of a credit card.) This card has a unique number, assigned to you. When you reserve a vehicle, that vehicle is expecting you and ONLY you (and your Vehicle Access Card) at the time of your reservation. When you get to the vehicle, just hold your Vehicle Access Card above the card reader. The locks pop open, and you're in.